Windows Help Desk

Windows has made it easier for Windows 10 users to contact Help Desk if they face problems using the new operating system. See how to use the Contact Support application. There are other ways to get help for Windows 10. You can contact Windows Customer Service at 1 866-951-0549 or Windows.com/contactus. Now you can also give or receive Help Desk remotely using Quick Assist in Windows 10.

You may want to read these links that can help you when looking for Windows help and support:

1. The Windows support diagnostic tool in Windows 10/8/7, is used by Windows support to help diagnose Windows problems.

2. The Windows product support reporting tool makes it easy to collect critical system and registry information used to troubleshoot support issues. This information helps diagnose software problems faster and provides solutions.

3. Windows Easy Assist allows a Windows support professional to remotely connect to your computer and help you solve a problem. Through a secure connection, the support professional can view your desktop and perform diagnostics and troubleshooting steps.

Remember, Windows will never contact you on your own, for any problem you may face with your computer or Windows software and services. And, in any case, you will never receive a legitimate call from Windows or its partners to charge you for computer repairs. If you receive a phone call or email, stating that they represent Windows and offer help, you can be sure it is a scam! Never give details or access your computer.

You can also contact Windows Support by email and chat. If a Customer Service Agent is online and available to chat here, you will see a message about it. Otherwise, you will see the instant chat: the customer service agents are in the OFFLINE message, on the right side. You can then try to visit this page for chat assistance. You can also receive assistance from Windows remote assistance.

You can also use the Windows Answer Desk services, a live payment Help Desk site, to chat with a Windows help desk executive.

Windows also offers a virtual support agent. See if it solves your problems.

Windows support email

If the Customer Service Agent is disconnected and if you have any general questions about Windows products or services, you can use this form to send an email to Windows. They will contact you by email.

Useful help and resource links

If you need solutions and are willing to look for them, you can do so here in Windows Support. Of course, you will always find many troubleshooting tips and tutorials for Windows, here also on TWC.

The official Windows support Twitter account is @WindowsHelps.

If you need paid support from Windows, you can try Fix It Center Pro, an automated diagnostic portal to help you solve your problems.

Support for OEM products

If the question concerns OEM products that you may be using, you may be asked to contact the computer manufacturers directly. These links will help you:

Contact information for computer manufacturers

Phone numbers and support websites of computer manufacturers.

But if you bought a Signature PC in the Windows Store, you can call 866-951-0549.

Have Windows call you back

contact windows

To chat, have Windows call you back or to schedule a call, you can visit Windows here.