Wednesday, October 7, 2020

HP Printer Troubleshooting

HP printer does not print

HP Printer Won't Print ”is a very common problem that can be due to many different reasons.

• missing or outdated drivers

• bad connections

• bad settings in Windows

        and more

Even simple things like running out of ink or having a paper jam can cause frustration with any printer, like your HP printer.

Here are some solutions you may want to explore to try to troubleshoot your HP printer.

Cancel all HP printer jobs

Eliminate stuck print jobs on your HP printer

This is a bit more technical, but not too advanced that you can't give it a try. Many times during the life of an HP printer, the jobs you send to print can get stuck in the print queue.

If the job in question remains in the print queue, you can prevent all other printing from running normally on your HP printer. In this case, cleaning the print queue for all jobs might help the latest print requests to process smoothly. Let's start!

1. Go to your Windows Control Panel and select "Devices and Printers"

You can access your control panel by typing "Control Panel" in the search bar in Windows 10 or in earlier versions of Windows press the Windows logo key and the "R" key on your keyboard at the same time to open the box Run dialog. In this dialog, type "control" and hit Enter. This will open the Control Panel in most Windows operating systems.

control Panel

devices and printers

2. Find your HP printer in the list of printing devices, make sure it's the one you're having trouble with. Right click on that printer and select "See what's printing" from the drop-down list.

right click and select See what's printing

3. When the new page opens, click on the "Printer" menu item at the top right and select "Open as administrator" from the drop-down menu.

4. Open the "Printer" menu item at the top right AGAIN and select "Cancel all documents". At this point, a confirmation dialog window may open and you should confirm that you want to delete all documents in the print queue by selecting "Yes"

Cancel all documents

Now try running a print on that HP printer again to see if that was the problem. If that didn't work, try the following steps.

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