Windstream Customer Service

If you need to reach a person live at Windstream customer service, you should dial 1-888-303-0831. To speak to a live agent, you need to press 2 (to inquire about becoming our customer), then press 1 (to inquire about service for your home) and stay on the line (typical wait time is approximately 1 2 minutes).

 

Alternatively, you can use the following options available in the customer service phone menu:

 

First phone menu:

 

If you are already a Windstream customer, press 1.

To ask about becoming our customer, press 2.

To check the order status, press 3.

Second phone menu:

 

To inquire about service for your home, press 1.

To inquire about the service for your company, press 2.

Windstream Customer Service Hours

Windstream's live customer service representatives are available 24 hours a day, seven days a week.

 

Windstream customer service numbers

Windstream's customer service phone number is 1-888-303-0831.

For sales, you must dial 1-888-303-0831. Live customer service agents are available Monday through Friday from 7:30 a.m. to 6:00 p.m. M. At 8 p. M., Saturdays from 8:30 a.m. M. At 6 p. M. EST.

For customer service and billing, you must dial 1-888-303-0831. Live customer service agents are available Monday through Friday from 7 a.m. to 6 p.m. M. At 8 p. M., Saturdays from 8:30 a.m. M. At 5 p. M. EST.

To find out the status of your order, you must dial 1-888-303-0831. Live customer service agents are available Monday through Friday from 9 a.m. to 6 p.m. M. A 7 p. M. EST.

For payment arrangements, you must dial 1-888-303-0831. Live customer service agents are available Monday through Friday from 7 a.m. to 6 p.m. M. At 8 p. M., Saturdays from 8:30 a.m. M. At 5 p. M. EST.

To request assistance, you must dial 1-888-303-0831. Live customer service agents are available Monday through Friday from 8 a.m. to 6 p.m. M. A 7 p. M. EST.

For commercial and wholesale customer support, you should dial 1-888-303-0831.

Windstream Social Networks Customer Service

Windstream customer service can be reached through the Windstream Facebook page. Typically, customer service responds within an hour.

You can also contact Windstream support via the Windstream Twitter page.

Windstream live chat support

You can start a live chat session with a Windstream support agent on the Windstream support page by clicking "Chat Now" or "Start Chatting". Live chat is available Monday through Friday from 7 a.m. to 6 p.m. M. At 8 p. M., Saturdays from 8:30 a.m. M. At 5 p. M., Eastern Time.

 

Windstream Support Email

To contact Windstream by email, please use the Windstream contact form below by clicking the "Reach Out" button.