Users of the HP printer usually
face the problem when their printer simply refuses to print anything. This
problem can arise due to several reasons ranging from connectivity problems to
defective configurations or drivers. If you have a problem like this, the
following troubleshooting guide will help you get rid of your printer's
printing problem.
1. Go to the solution of basic
problems
In case your HP printer stops
working, the first thing to do is to check the status of the connection between
your printer and your computer. Make sure all your devices are properly
connected to each other, and that the network or cable you use to connect these
devices works.
You can also risk restarting
your HP printer. Turn it off for a couple of minutes, unplug the cable and
leave it for a few minutes. Now, plug the cable into the printer and turn it
on. See if your problem is solved.
2. Update or reinstall the
required drivers.
Most of the time, printers show
problems due to defective drivers. You may need to update or reinstall these
drivers to solve your printing problem.
3. Set your printer to the
default
When you try to print something,
your computer will automatically assign that print job to the default printer
unless you choose to do it manually with some other printer. Therefore, your HP
printer will not be able to print anything if you did not set it up as your
default printer or select it as the printer to print.
If your HP printer is not set as the
default, follow these steps to make it your default printer:
a) Press the window key together
with the R key, both at the same time. This will open the Run dialog box. Type
Control Panel in the dialog box and press Enter to open the Control Panel.
b) Select Devices and Printers
from the Control Panel.
c) In the Printers section,
right click on the logo of your HP printer and select Set as the default
printer. Click Yes if requested.
d) Now, you can see a mark below
the icon of your HP printer. This means that your printer is now configured as
the default printer.
4. Cancel all print jobs
Another common problem that
leaves the printer without working is the jammed print queue. If there are
failed print jobs in the print queue, you can restrict the normal operation of
your printer. Clear all your print jobs so that your printer returns to normal.
a) Go to Control Panel and open
Devices and Printers.
b) Right click on your HP
printer in the Printers section and select See what is printing.
c) Open the Printer menu and
select Open as administrator.
d) Once again, open the Printer
menu and select Cancel all documents.
e) When the application window
opens, confirm your action.
5. Check the status of your
printer
If the Hp Printer Troubleshooting methods
mentioned above do not work for you, check if there is a hardware problem with
your printer. Make sure your printer has enough paper, ink or toner, and that
it is not in a paper jam.
