Aeromexico flight cancellation is available in both media. You can choose any of the portals according to your choice to complete the cancellation process. The following are the methods by which you will be able to cancel the ticket on the online and offline portals.
Online
cancellation method
The following instructions will help you to cancel your
reservation on online portals. The steps are easy to execute:
1. Open your web browser as you prefer.
2. Visit the official Aeromexico website.
3. To log in, use your user ID or the passenger ID with
password.
4. On the Aeroméxico home page, visit the My Trip section.
5. Enter the six-digit Aeroméxico confirmation code for the
reservation or the Aeroméxico e-ticket number with the passenger's last name or
last name.
6. Fill in the required field such as: flight date, flight
number, e-ticket number, departure city and destination city (if necessary).
7. Enter or select the reason for cancellation.
8. Complete your contact details for future communications
such as: passenger's name (according to passport or visa), email address and
contact number (registered number).
9. Click the Continue tab to submit your refund request.
10. If it is necessary to pay the Aeroméxico flight
cancellation fee according to the airline's policy.
11. Compare the refund amount with the calculation.
12. Write down the Aeroméxico refund request number.
13. After submitting the refund request form, you will receive
a confirmation email with your registered mobile phone number and your email
ID.
The refund will be reversed to your account within 20 business
days. If you have any problems canceling online, you just need to call
Aeroméxico's reservation number and easily implement the cancellation.
Off-line cancellation method (through the Aeroméxico
reservation number)
The
offline cancellation method is simple and you just have to follow some basic
steps mentioned below to execute cancellation on offline portals:
1. Dial the Aeroméxico customer service toll free number.
2. Choose the language of interaction according to your
preferences.
3. An agent will be assigned to you within 2-5 minutes.
4. Confirm your identity by offering a username, ticket
number, arrival city, etc.
5. Select the trip you want to cancel and ask the assigned
agent to cancel the specified airline ticket on your behalf.
6. State the reason for the cancellation.
7. Select the payment method to pay the Aeromexico flight
cancellation fee (if necessary).
8. Once the cancellation is complete, the airline will send
you a confirmation email with your registered email ID and your mobile phone
number.
9. The refund amount is calculated according to Aeroméxico's
cancellation policy.
https://www.changebooking.com/blog/aeromexico-cancellation-policy
