Discover provides a source for personalized articles that are often relevant to your interests. A login error not loading stories is affecting Google Discover on Android today.
The scrolling list of cards, content suggestions, and weather
is accessible on the left side of the home screen on some Android devices, and
is available to everyone in the Google app. In the course of today, there have
been several reports about the inability to load the stories feed.
This issue appears as a crossed-out cloud icon and the message
"There appears to have been an error logging into your account."
There's a big blue "Try Again" button below it, and this error
appears after several seconds of Discover trying to load.
For our part, we only have the problem on a device running the
latest beta version of the Google application (10.11) released yesterday. That
Pixel 3 is also in the latest Android 11 developer preview. None of the steps
we've taken prevents the login error, but we can get Discover to work after
logging in with a different account.
Everything else powered by the Google app is operational,
including search, assistant, snapshot, and collections.
Most of the other reports on the Google Discover login problem
come from Pixel owners, but there are a handful of Samsung and Motorola users
who encounter the Google sign in error.
Steps like logging out and logging back in (to the same account) or clearing
the Google app cache are not successful. Hopefully the issue is resolved by a
server-side solution.
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