HP Printer Troubleshooting

HP Printer Troubleshooting Paper Jam

Paper jams are very common errors that occur during printing. It is important to fix your HP printer by clearing the paper jam or the device will not allow you to print any more. In this section, we will walk you through the steps to clear paper jams in the HP printer.

1. To get started, check the input and output trays. Look inside these trays to find pieces of jammed paper.

2. Now open the cover of the automatic document feeder or ADF. Remove the jammed paper if you can see it there. Now try a test print to see if the error has been resolved. In case the error has not been resolved, continue with the third step.

3. Turn off your HP printer and remove the power cord.

4. Now open the device access door and then move the carriage. Remove the jammed paper from this area.

5. The next step is to check the paper path cover for jammed paper, if your printer has it.

6. Also pull out the input tray and inspect it for any torn pieces of paper.

7. In case your HP printer has a lower cleanout door, look under it to find the jammed paper.

8. Now check the rear access door where the paper may have jammed during printing.

9. The next step is to carefully reattach all the parts that you removed or moved.

10. Reconnect your HP printer to the power cord and plug it in. Turn it on and then do a test print. The HP paper jam error is now resolved.

HP Printer Troubleshooting Ghost Image

Ghost image is another common error you may encounter when using your HP printer. In ghost image, you may be able to print an image correctly, however, a lighter version of the image may print elsewhere in the document. Let's see what we can do to eliminate this error.

1. Remove your HP printer's power cord from the power source.

2. Now open the access door of your HP printer and remove the ink cartridge.

3. Keep the removed ink cartridge securely on a surface.

4. The next step is to wait 30 seconds.

5. Now, reconnect the power cord to your HP printer.

6. Also put the ink cartridge back into the device.

7. Turn on your printer and run a test print. The ghost image error has now been resolved.

Ink cartridge for HP printer troubleshooting

Your HP printer may not be able to deliver prints when there is an ink cartridge error. The ink cartridge might be in the wrong slot, it might be missing, or it might even be incompatible with your HP printer. Here is the ink cartridge solution for HP printer troubleshooting. Watch this.

1. The initial step is to make sure the ink cartridge is compatible with your HP printer model. Take the help of the user manual to check the ink cartridge.

2. The next step is to reset your HP printer. Keep your printer turned on and then remove the power cord.

3. Now, wait at least a minute.

4. The last step is to reconnect the power cord to the power source and then to the HP printer.

5. Once you successfully restart your HP printer, the HP printer ink cartridge error is resolved.

These solutions will work best for the HP printer models listed below:

The solutions mentioned above can also be used to troubleshoot the following HP photosmart and HP Envy printer series models.

It was fun solving common mistakes with this HP printer troubleshooting guide.